This page was automatically generated as a starting template only. It does not constitute legal advice. Review and update all policies with a qualified professional before accepting orders.
FAQ: Orders, Shipping & Returns
Most orders are processed within 1–3 business days (excluding weekends/holidays). Once your package ships, delivery time depends on your location and the carrier—your shipping confirmation email will include the estimated delivery window when available.
If something isn’t right, you can request a return or refund through our Returns page. Eligibility, timelines, and item conditions are listed in our Refund and Returns Policy. Include your order number and a quick note on the issue so we can help faster.
As soon as your order ships, you’ll get an email with your tracking link (and tracking number if provided by the carrier). Tracking can take 24–48 hours to update after the label is created—check back if it shows “pending” at first.
Yes—international shipping is available for many destinations. International orders may be subject to import taxes, duties, or local fees charged by your country, and these aren’t included at checkout unless stated. Any carrier delays or customs holds can affect final delivery time.
Use the support form below and include your order number, the email used at checkout, and what you need help with (wrong size, damaged item, missing item, address change, etc.). If something arrived damaged, add a clear photo of the item and packaging so we can sort it out quickly.
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